Today I met with my client. An executive of a Fortune 25 company.
Together, for the last 12 months, we have been working to make sure their programs work (the ones I sold them).
It has been an uphill battle. They signed on with my company in good faith. They wanted our product (and needed our product). My key contact has taken a stand that my service will work in her company – despite management changes and priority shifts (anyone who works in Fortune 500 knows that this is standard – everything changes on a dime).
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My client took a risk with us. There were glitches at the beginning that, frankly, put her job at risk.
But, she got in touch with me, and my company fulfilled (and in some cases, over-fulfilled) on her expectations.
Turns out, we have been able to TRIPLE results! YAY!
Today, I had coffee with my client. Her job is going great. Her boss is now impressed. We shared a couple of personal stories.
At the end of our meeting, we hugged and she said, “I love you, dear!”
Can a Fortune 25 person say “I love you” to a salesperson? Turns out, the answer is “YES”, if you’ve fulfilled what meant the most to her and her and her position!
Can men share this sentiment? I hope so!
But, today, I got an “I love you” hug from a Fortune 25 executive. And I am happy!
Love your clients UP!
The Irreverent Sales Girl