Category Archives: Irreverence

Saying it straight – takes courage

How low do you go?

Reading the title, youHow low do you go? might think I mean price… I do not.

I am talking about technology today. Sometimes HIGH technology thrusts you forward. Sometimes the lowest technology keeps you connected.

Here’s the thing about technology… it ONLY works if it is working for you.

We find ourselves in a world of INCREDIBLE tools.. tools that will explode us to the top of the sales world, if only we can use them well.

Some of us are ACES at breaking through with new tools (read: www.DanWaldschmit.com, or even, Nancy Nardin http://www.smartsellingtools.com/about.html). Dan and Nancy are  MASTERS at quickly assessing new tools and applying them.

ME?

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I’m a bit low-tech.

Yet, I am ALWAYS NUMBER ONE in sales!

All I am saying here is USE WHAT WORKS!

You would crack up if you saw my sales tools. A whiteboard of checklists and an Excel spreadsheet.

Today, in technology, I am a fan of:

The Smartphone: (I can answer emails immediately from my phone)
LinkedIn (I can do very quick research)
Google and Google Alerts (obvious)

Here’s where I win, though – EVERY TIME

I know what works for me and I do it RELENTLESSLY.

1) I am on time
2) I send hand-written Thank You notes (a rarity)
3) I track my activity

Of course, I do not ignore the new tools, I want to learn more. I just can’t be DISTRACTED by every little thing that rears it’s new head. Can you?

My question is: Are you trying to make new technology work for you OR are you making sure YOUR tools work?

There is room for all of it!

Love your sales UP!

The Irreverent Sales Girl

 

 

Being Responsible v. Being Successful

I loved this video today via Marie Forleo:

Favorite quote: “Responsible people keep promises to other people, Successful people keep promises to themselves.”

Enjoy!

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

Love your success UP!

The Irreverent Sales Girl

Watch your language!

Watch your language! I was giving a cold-calling training yesterday and my participant told me that her boss wants her to come up with two scripts….one for talking to a GATEKEEPER and the other for talking to the DECISION MAKER.

Oh, those words he is using! Gatekeeper? Decision Maker? Seriously?

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Let’s talk about Star Wars for a second.

Remember those Storm Troopers – dressed from head to toe in armor and tinted face masks? (If you don’t I’ve included a picture).

Know why they dressed them this way? Well, I might not really know why, but what I’ve HEARD is so that the audience didn’t HUMANIZE them. So, it was OK to kill them. No one would feel a shred of conscience about rooting for the Rebellion to take them all out! Dead!

Watch your language!  Now look.

What does this have to do with my revulsion to the words GATEKEEPER and DECISION MAKER? 

Yup! It takes the HUMAN out of the mix. So, NOW, when you are talking with one of these people, you sound like a GREAT BIG DORK, because the foul language you are using automatically puts you at cross purposes with the HUMAN on the other end of the phone.

See, if you call the person who can connect you to the person you really want to reach, and you call them the gatekeeper….right away you start strategizing ways to get past this nasty person. Kind of like trying to get past the bouncer at a popular club. And, all of your efforts sound disingenuous and HUMANS can smell the stink of  disingenuous from about a mile away!

DECISION MAKER is a little more subtle, but it still conjures up images of a person who is going to pass judgment on high about whether you are going to meet your goals or not. It’s brutal!

So, what language could you use instead? 

Well, for starters, you MIGHT get interested in their name. I’m just sayin’. Then, you might get interested in the role that person plays in the company and why they would even want to talk to you.

If you can’t figure out why they would want to talk to you, then I suggest you don’t pick up the phone in the first place. You will just embarrass everyone in the process (YOU, mostly).

The people who answer the phone are your best friends. They KNOW what the company is up to and they know how to get your call through to the right person … if they care enough to. And, keep in mind, they are interested in doing a good job! They want to do the right thing. Those people have a big fat sniffer for someone who is trying to GET PAST them. Wouldn’t you?

The people who make the decisions are your access to a green light. Right?

So, NOW what do you see? 

All of the people you talk to in your sales process care about something. If you are relating to them as the enemy, they will do their best to keep you out … and out you shall be!

Your job is to leave everyone you speak with feeling that you added value to their day and, even better, feel like a ROCK STAR because they talked to you.

This is where “cold-calling” becomes fun! 

You now are someone that EVERYONE wants to talk to because you care about what makes them successful.

It takes relating to a human being on the other side of the call and making their day.

Now, YOU get to be a DAY-MAKER (instead of a nasty ol’ salesperson) and THEY get to be ROCK STARS!

Think you can do it? 

Love ’em ALL UP!

The Irreverent Sales Girl

A joke for you!

A biologist, a chemist, and a statistician go hunting. A joke for you!

The biologist aims at a deer and misses 5 feet to the left.

The chemist aims at the same deer and misses 5 feet to the right.

The statistician exclaims, “We got it!”

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Your task:  Apply to sales….What do you see?

Love it UP!

The Irreverent Sales Girl

You can’t bamboozle your customer! PUH-LEEZE!

You can't BAMBOOZLE your customerI was in a sales training and the sales trainer LAMENTED that times have changed.

It USED to be that the salesperson had the inside scoop

NOW, the buyer can find everything they really need to know on-line.

WAIT! He was LAMENTING this?

Is that really who we’ve become as salespeople? The ones who can sell if our buyer doesn’t have enough information? UGH!

It reminded me of a keynote I heard from the CEO of Seventh Generation. 

He said that his company POSTED a list of the DEFICIENCIES of their products.

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Which, initially, had their salespeople shaking in their boots.

Sure enough, the competitors would come in with the printed list of Seventh Generation’s Self-Admitted deficiencies…..

But, you know what happened? The customer would turn to them and say….”where is YOUR list?”

HA! 

Your customer is smart and informed. If you can’t deal with it, go sell something that can stand up to scrutiny. You’ll have more fun!

Love ’em UP!

The Irreverent Sales Girl

Hidden Mysteries Week – The Formula for Wealth Part IV

Hidden Mysteries Week - via Dan Brown and The Lost SymbolThis week, we are exploring Dan Brown’s hidden formula for wealth (as interpreted by me) in his Best Selling book The Lost Symbol (you can read this week’s post to get caught up).

First, we explored the progression we uncovered that says: P→P→P→W

Then, we thought about the equation P+P+P=W

 

Today, is the most fun! And the most difficult to imagine mastering.

Today, we are considering that the real hidden formula for Wealth is:  P3 = W 

Yep! It’s geometric and exponential and takes into account multiple expressions of each of the three P’s. Of course it would!

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Wealth is a complex thing – otherwise, everybody would have it!

The First “P” and its many forms – Productivity

  • The internal life: It is rare for us to examine what is going on internally when we talk about productivity. Mostly, we look at the actions we are taking and the results we are getting and we call that productivity.

However, in this complicated formula, one that few ever crack,is the most important place to look first: What is going on in your head?

Are you saying productive things to yourself?  Or are you doubting your every move and criticizing yourself mercilessly?

You will need to do the hardest thing possible, MANAGE YOUR MIND. (Consider reading the book What to Say When You Talk To Yourself.)

If you can’t be a productive thinker, you can’t be truly productive.

  • The external life: The next most important piece to being productive is PLANNING. Most of us have a weak muscle for planning and we fool ourselves into thinking that we can be productive without it. Planning requires hard mental work. It requires focus, imagination, curiosity, and study.

Hidden Mysteries Week - via Dan Brown and The Lost SymbolPopular culture says it like this: “If you fail to plan, you plan to fail” (Ick! Warmed over porridge, I think).

More my favorite is The Art of War quote: “Victorious warriors win first and then go to war, while defeated warriors go to war first and then seek to win”.

Start slowly or you will be discouraged. Mastery of planning will increase your productivity exponentially.

Then, comes DISCIPLINE. Once you have planned well, you must now execute. And you must do it without cutting corners and by doing every job completely, all-the-way-through. Period.

Imagine the person building a bridge from perfect plans with substandard materials and measurements and execution. I wouldn’t drive my Mack truck over that one!

Of course, prioritization, time management, and great delegation go into productivity, but the most compelling and almost always missed is MANAGING YOUR ENERGY.

Hidden Mysteries Week - via Dan Brown and The Lost SymbolMy coach used to say: “If you owned a million-dollar race horse, how would you treat it? What would you feed it? Who would you let handle it? How would you exercise it?” A critical part of productivity is Self-Care. This is a hard one to face, but it is inescapable!

 

  • The public life: When what you create in life helps OTHERS be more productive (think Edison and the light bulb, Guttenberg and the press, the list goes on and on), you are certainly on your way to great wealth.

Onto the Next “P” –  Prosperity – the fun one!

  • The internal life: If you are committed to mastering the formula for wealth, I invite you to spend time and actions for the three P’s. Surprisingly, the P in Prosperity can happen in many cool ways. We are starting with the internal life. In other words, the things you are feeding your brain.

Hidden Mysteries Week - via Dan Brown and The Lost SymbolWhen you are learning cool new stuff, reading a great book, laughing at a funny joke, having an imaginative conversation, solving a puzzle, meditating, watching an informative TV program (NOT Hardcore Pawn, for example), visualizing, praying – then your mind is enjoying Prosperity. (Read this great joke – you have now been Prosperous!)

 

  • The external life: When you are earning great money for your work, when you are investing in assets (stocks, bonds, passive-income-generators), you are experiencing and expressing prosperity. It also happens when you buy that rockin’ car or house that you are clear you CAN afford. It happens when you are living debt-free.

Other ways to express prosperity are taking naps, going on vacation, enjoying an extra hour of sleep on Saturday morning, sipping a great glass of wine.

It is important to your mental and psychic health to experience Prosperity.

  • The public life: When you give OTHERS access to prosperity, you give them access to their own prosperity. All around you become prosperous.

This includes having sumptuous parties on your yacht and inviting ALL of your friends. It includes putting a Profit Sharing Plan in place at work. It includes sending your sales assistant a luxurious gift or a gift card for their hard work. When you make sure those around you experience Prosperity, you amplify your own access to Wealth!

And the final “P” – Philanthropy – the most satisfying of all

I also like to call this one Contribution (but it messes up my “P” thing)Hidden Mysteries - via Dan Brown and The Lost Symbol

  • The internal life: When we do things that contribute to others and to society, we actually experience mental health benefits. We feel great about ourselves, rejuvenated, IMPORTANT. Contribution, making a difference, and giving back are scientifically proven to increase our fulfillment and happiness.

Try it! You’ll like it!

  • The external life: It is often said that you can’t give what you don’t have. I can’t give a dollar to a another person if I don’t have it myself.

Getting involved in a cause bigger than yourself is an outward expression of Philanthropy. You and those around you benefit.

The dog you adopt, the child you sponsor, the student you tutor…all of these express that you are wealthy and contribute to your life experience of Wealth. Remember, that even one small difference you make – even if no one ever knows – is the Starfish story.

  • The public life: The public life is most likely the most obvious expression of Philanthropy. Bill and Melinda Gates are an excellent example of giving back. And it makes a difference for everyone they touch.Hidden Mysteries Week - via Dan Brown and The Lost Symbol

But, which came first, the chicken or the egg? Which came first, the desire and ability and act of giving back, or the wealth to do it? Things that make you go … Hmmmmmm!

When you do the work to make your communities stronger, you grow better friends, more expensive neighborhoods (which raises the value of your home), healthier employees, smarter children, and more affluent customers.

It is often said that what you give away will come back to you ten-fold. Of course, the more you have to give away (based on Productivity and Prosperity) will bring you even more Wealth.

Can you see how the formula builds and builds and builds on itself?

The more productive I am internally, makes me more productive externally, which makes me more productive in society!

The more prosperous I am internally, makes me more prosperous externally, which makes me more prosperous in society.

The more philanthropic I am internally, makes me more philanthropic externally, which makes a more philanthropic society – which turns around to benefit me.Hidden Mysteries Week - via Dan Brown and The Lost Symbol

So, P3=W is the most powerful Hidden Mystery for Wealth in the Dan Brown novel The Lost SymbolAnd Peter Solomon said it in only one sentence:  “The aim is that you use this money to build a life of productivity, prosperity, and philanthropy.”

This Dan Brown guy is quite a marvel!

Love your life UP!

The Irreverent Sales Girl

Hidden Mysteries Week – The Formula for Wealth Part II

Hidden Mysteries Week - via Dan Brown and The Lost SymbolThis week, we are exploring Dan Brown’s hidden formula for wealth (as interpreted by me) in his Best Selling book The Lost Symbol (you can read yesterday’s post to get caught up).

First, we said we would explore the progression we uncovered that says: P→P→P→W

This is the most obvious of the three we will discuss

In simple language, the more productive I am, the more prosperous I am likely to become, which gives me more ability to be philanthropic (or to find ways to contribute). 

When I am productive, which leads to prosperity, I am able to give more away – then I have truly become WEALTHY.

This progression is linear and does not require much thinking. However, it is also intellectual and does not do much to create a NEW paradigm for me.

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It is obvious, but not compelling.

In fact, some COULD argue that this progression is more of an argument for W→P→P→P. If I am already wealthy, it allows me to be more productive, more prosperous, and more philanthropic. So, it really doesn’t do us much good.

The moral of The Lost Symbol story turns out to be that the Ancient Mysteries of Life are hidden in plain view…

…and available in many Universal texts, philosophies, and practices, including Alchemy, Astrology, Kabbalah, Christianity, Buddhism…among many others.

Just as the words of those works can be read at face value – with very little impact on the reader, so can our equation for wealth be read at face value. But, if we look a little deeper (which we will do over the next couple of days) a new paradigm can start to arise.

Do you see it?

I can not wait to hear your thoughts!

Love your hidden secrets UP!

The Irreverent Sales Girl

Hidden Mysteries Week – The Formula for Wealth

I’m just finishing Dan Brown’s book The Lost Symbol. What a page turner!Hidden Mysteries Week - via Dan Brown and The Lost Symbol

As expected, this tale includes Dan’s crazy and potent method of story-telling: Page Turning Thrilling Events, Secret Societies, Government Conspiracies, Near Death Impossible Situations, Symbology, to name a few.

And, as always, Hidden Secrets in Plain Sight

I am not sure that Dan meant to hide the secret of true wealth in plain sight in this book, but I think he did a phenomenal job.

We are privy to a compelling scene; one where a wealthy and powerful man, Peter Solomon, is passing a substantial portion of the family fortune to his newly-minted eighteen-year-son. The family passes inheritances at the BEGINNING of life since they intend the gift to be a seed…a seed for the young person “to nurture, make grow, and use to help nourish mankind”.

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As he hands his son his “birthright”, he worries – [paraphrase] – “Wealth in the hands of a wise man will be a blessing to the world. Wealth in the hands of a foolish man will destroy him.” (This is NOT the secret, we ALL know that).

Then, Peter passes along the formula for TRUE WEALTH

Peter then speaks the true legacy of his extraordinary family to his son, Zachary. As he passes the portfolio he clarifies:  “The aim is that you use this money to build a life of productivity, prosperity, and philanthropy.”

This phrase struck a longing inside of me

“Gee, I wish I had that kind of wealth.” And then it occurred to me. Maybe Peter has laid out a FORMULA by which you obtain extraordinary wealth!?

WHAT IF?

So, I started mapping it out

This week, we will be exploring the pathway to success that becomes illuminated by this hidden formula, which we will explore in three ways:

First, we will explore the progression P →P→P→W

Then, we will discuss P + P + P = W

And finally, we will consider that, really, P3 = W

Any ideas where this conversation is going? What do YOU see?

More tomorrow!

Love your life UP!

The Irreverent Sales Girl

The seduction technique…an age-old winner!

Are you more attracted to that woman you can’t get, the one who makes it seem like it’s all available The seduction techinque...an age-old winner! to you, but you’re not sure you’re up to the challenge? Or are you interested in the woman who STALKS you? (Fill in gender as it makes sense for your situation!)

People want what INTRIGUES them!

And they run away from things that chase them.

Find a way to attract your customer!

Very few of us have a product that we are not willing to sell to just anyone who’s willing to buy it. Fair enough. But, I invite you to think a little bit differently.

Where does your product or service become available to only the “exclusive” ones?

I have a very good friend who is a wildly successful representative of a Brand-Name investment group.

When she sells her product like any old investor can come work with her, she grinds it out and doesn’t get many interesting and cool clients.

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When she positions herself as if “Are you the kind of investor we would take? Worthy of our services?” business sky-rockets.

Take a look. How can you make YOUR customers feel like they are in the pool with the “cool kids”? Figuring this out is your ticket to unquestionable wealth.

When you DO get the “cool kids” to sign on, make sure you service the hell out of them and let them know that they are the “in-crowd”. They will be references for you like crazy.

CAVEAT: To do this strategy well, you must be three things:

1) The best at what you do
2) Relentless in delivering an experience once someone has climbed on board
3) Make sure your “cool kids” stay the “cool kids”. Keep reminding them that they are in THAT game!

Ready to seduce? I promise you, it is much more effective than chasing.

(Remember prom?)

Love your “cool kids” UP!

The Irreverent Sales Girl

If you ain’t buyin’ it, they aren’t either!

Even the BEST salespeIf you ain't buyin' it, they aren't eitherrson in the world can’t sell just ANYTHING.

Take for example, my very good friend. He loves the product he sells and there are some add-ons that make sense for the right buyer.

But, there is one service his company offers that he thinks just ISN’T worth the price. Now, his fellow salespeople can sell this service with ease. AND the support team recommends it as a way to guarantee success.

He just can’t seem to spit the words out of his mouth. “This service is important AND it costs THIS much!”

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So, guess what! He never sells that service. At a huge cost to his company, himself, and sometimes a dis-service to his client.

What did he do?

He started talking with people who USE this service and started to see the value for himself.

Now, he can sell that service to the right people with ease.

And the house, can I tell you about the house?

A wealthy friend of mine has an absolutely beautiful and unique property to sell. It is in the millions. It is spectacular.

it has been on the market for FOUR YEARS.

Turns out that the house just “isn’t his agent’s style”. She can’t sell it. Why? She doesn’t “buy” it.

The owners are re-listing with an agent who “gets it”, AND raising the price to match the special nature of this property.

Guess what!

I bet it gets snatched right up!

Moral of the story

If you can’t “see” it selling, you won’t be able to sell it.

Either stop pretending that you can or will OR get interested in WHY someone can or will.

Love it UP!

The irreverent Sales Girl